Terms and Conditions
1. Terms and Conditions
This website is operated by GameMaster NV, Number 94787 (0). Registered address Century Trust World Trade Center Curacao Suite BC.IV.09 Piscadera Bay Willemstad Curacao. License No. 8048/JAZ
1.1 Throughout these terms and conditions "the company," "we" ,"us" or "the site" refers to BETSHOP.COM.
1.2 "A Betshop Account" is an account held by a BETSHOP.COM customer, with the strict purpose of conducting betting transactions.
2. General rules
2.1 Registration on the site and all transactions accepted by BETSHOP.COM are subject to these terms and conditions. By agreeing to these terms and conditions you are bound by the entirety of this agreement and by our Rules that are incorporated by reference into these terms and conditions.
2.2 BETSHOP.COM reserves the right to amend these terms and conditions at any time without prior notification.
3. The Customer
3.1 All BETSHOP.COM customers must be 21 years old or older. Any customer may be credit checked on application in order to prove their legal age. BETSHOP.COM reserves the right to request proof of age documentation from any customer. Accounts may be suspended pending clarification.
3.2 This service is not available to USA residents or any other country that apply restrictions on gambling.
3.3 The Company reserves the right at any time for whatever reason to restrict access to certain areas of our sites to customers from certain territories.
3.4 BETSHOP.COM reserves the right to refuse to open a BETSHOP.COM Account.
3.5 BETSHOP.COM reserves the right to close a customer's account at any time, without stating the reasons. In this case, the customer shall be sent the balance left in his account, after the deduction of any pay out expenses. Any winnings derived from running bets, will be sent to the customer after the bets have been settled.
3.6 It is not practical or possible for BETSHOP.COM to determine the law in every country or state on an ongoing basis. However, assertions have been made that Internet Sports Betting may not be lawful in some jurisdictions and that it is the cardholder’s responsibility to know the laws concerning online sports betting in their country of domicile, as well as the laws where the cardholder is located at the time of the transaction – if different. BETSHOP.COM accepts no responsibility for internet gambling that takes place in jurisdictions where it is illegal.
3.8 All customers must at all times guarantee not to be:
- Acting on behalf of another party
- Depositing money originating from criminal activity
- Depositing money through a credit card which the customer is not authorised to use.
3.9 In the event that a Betshop account is opened, held and/or operated, violating clause 3.1 and/or clause 3.2, 3.8, BETSHOP.COM and/or the Governing Authorities of United Kingdom can confiscate money on such Betshop account.
4. The Account
4.1 To have access to our real money betting services, you must open a Betshop deposit account. You may bet up to the amount deposited on your account. Any winning bets accepted by mistake for sums exceeding the amount deposited will be paid proportionally.
4.2 When deciding whether to accept a new registration, the Company may supply the information you have provided to authorized credit reference agencies to confirm his/her identity and card details. They will check any details the Company discloses to them against any databases (public or private) to which they have access and will keep a record of that check. You agree that the Company may process, use, record and disclose personal information provided in connection with the registration and that such personal data may be recorded by the Company or by authorized credit reference agencies.
4.3 Request for opening an account is made by filling out the Registration form and sending it to BETSHOP.COM.
4.4 You choose your own confidential username and other security questions, codes and passwords. It is your responsibility to ensure that you keep your username and password confidential. Do not reveal them to anyone, as any bets placed by a person quoting your security details will be attributed to you. Please note you may change your password details at any time and considered valid.
4.5 It is your responsibility to ensure that all personal details are kept up to date. You can edit your address, phone number and email address by clicking on “personal details” in the “Logged on” section.
4.6 The minimum deposit in an account is 35 GBP via credit/debit card, 10 GBP via Moneybookers Wallet and 50 GBP through Bank Transfer. The maximum deposit that we allow per client is 3000 GBP via credit/debit card and 10000 GBP via Moneybookers or through Bank Transfer or equivalent in other currencies per day. You can only bet up to the amount held within your account. Interest is not payable on account balances.
4.7 Deposits in the account may be made in one of the currencies listed on the web site. You cannot change the currency of your account once the first deposit has been made.
4.8 In the event that you select to transfer funds into your account online with a credit card, you will also provide us with credit card information including your correct billing address, account number and expiry date. We require you to fax us the front and back sides of the card along with passport identification.
4.9 You may withdraw from your account at any time providing bets for an amount equal to the deposit has been placed and settled and all payments have been cleared and confirmed. Bets in events with odds lower than 1,20 do not count towards the withdrawal requirement and any request will be cancelled. If deposit was made by credit card but no fax with copy of the card and passport (see 4.8) has been received, it will be necessary to send us the fax before funds can be withdrawn.
4.10 Any payouts from your betting account will be made through your bank account or Moneybookers.BETSHOP.COM reserves the right to refund/return the funds to clients credit/debit card up to their deposit amount for any reason.
4.11 BETSHOP.COM may appoint a Payment Solution Provider to act, receive and/or pay funds on behalf of BETSHOP.COM. All the payment transactions need to be approved against fraud suspicion and comply with UK laundering money regulations.
4.12 If any sum is credited by mistake to your account, it shall be up to you to point out this error to the Company . If you fail to do so, all bets directly or indirectly arising from this mistake shall be cancelled.
5. Placing Your Bets
5.1 The minimum bet is 0.50 EUR or 0.50 USD.
5.2 There is no maximum limitation for betting, as long as the sum available in your account covers the amount bet; otherwise the bet will be valid only for the sum available. However, BETSHOP reserves the right not to accept bets for amounts over 100 EUR or 100 USD, if not previously requested over the phone by contacting our Customer Service Team and authorized by e-mail by BETSHOP. An authorization code will be given for each authorized bet.
5.3 If repeated bets are entered to evade the maximum limits "bet amount " normally allowed for an individual bet all bets can be made void, even after that the events have taken place.
5.4 Bets placed online with BETSHOP.COM are tax free.
5.5 Credit bets are not accepted. The necessary funds must be on deposited on to your betting account before the bet will be accepted by BETSHOP.COM.
5.6 Bets are only accepted on the events displayed on the BETSHOP.COM web-site. BETSHOP.COM reserves the right to decline all or part of any bet offered.
5.7 All times displayed on our site will be U.K. (GMT/BST) unless otherwise specified.
5.8 Dates and times of all sport events published on the website are merely indicative. Official dates and times issued by the relevant sport federations will apply.
5.9 Bets will only be accepted until the start of the sporting event or some other time set by BETSHOP.COM. For live betting events, bets will be accepted until is closed by BETSHOP.COM.
5.10 If BETSHOP.COM accidentally accepts a bet after the time in 5.9, then BETSHOP.COM reserves the right to declare the bet void. The stakes will be refunded to the customer account.
5.11 All odds displayed are for information purposes only. All odds are therefore subject to change and only the odds at the actual time a bet is accepted shall be valid.
5.12 The "minimum selection" is the minimum amount of forecast required for the validity of the bet. Sometimes clients will not be allowed to bet on one single event, but only on a combination related to same type of event. The minimum number of selections required may vary according to the event. The minimum selection requested for the bet is clearly stated on website.
5.13 BETSHOP.COM reserves the right to accept or refuse any bet and to make ambiguous bets void, even after the event has taken place. BETSHOP.COM may also partially accept a bet by reducing the stake. You will then have the choice to place or not the modified bet. Where a selection is made void, in "single" bets the stakes will be returned. In "accumulative" bets the stake will stand for the remaining selections. If following to some events made void, the number of selections in a bet is below the minimum number required for a specific betting type the whole bet will be voided and the betting sum will be credited to your account.
5.14 Multiple bets (i.e. Specials) cannot contain incompatible selections. Should this inadvertently occur, and our system accepts the bet, all bets will result lost.
5.15 Each bet will be given an individual number shown on your bet confirmation screen. The allocation of this number is confirmation that the bet has been recorded, and bets are not valid without such a number.
5.16 Customers must register their bet requests as individuals. Repeated bet requests containing the same event or similar selections from the same or different customers may be subsequently deemed void in the following circumstances:
5.16.1 Where BETSHOP.COM believes the customers are acting in collusion or as a syndicate.
5.16.2 Where bet requests are registered within 48 hours of another.
5.16.3 Where repeated bets are entered to evade the maximum limits “bet amount “ or “winning amount” normally allowed for an individual bet.
5.17 In any one of the cases in 5.16 BETSHOP.COM may pay out only an amount that would have been accepted for one customer placing one bet.
5.18 You must ensure that he understands the terms of the registration of the bet request, including the Rules section, before you confirm the placing of the bet. It is your responsibility to ensure that all details of its bets are correct. Once a bet is confirmed then changes will not be permitted and all rules applied.
5.19 BETSHOP.COM will not allow nor accept responsibility for any palpable errors or omissions in respect of the posting of prices, selections (runners, players, teams, etc), times or results despite our every effort to ensure total accuracy. Notwithstanding Rule 5.18 above, we reserve the right to correct obvious errors (for example an incorrect price or voiding bets struck after an event is underway). The term 'incorrect price' here does not mean the odds as a forecast or judgment, but an error of transcription or reversal of the odds. In such cases, the selection(s) in question will be voided.
5.20 All results will be as published and confirmed by the Official Body (such as Uefa, UK Press Association, etc.), unless otherwise stated elsewhere in our rules. Where the event is not covered we shall use the tournament/sports official website.
5.21 Unless otherwise stipulated in our rules, bets will stand whether or not the selection takes part in the event, unless the event itself does not take place in which case all bets will be void.
5.22 Not all players / runners will be quoted in our outright markets for some tournaments and event markets. If you want to bet on an unlisted selection, please e-mail service@BETSHOP.COM and we will endeavour to add the selection to the market.
5.23 In any sport, in the event of a draw between two or more participants, the bet is deemed a winning bet. The odds will be divided by the number of participants (e.g.: odds: 1.80, number of participants = 2, odds applied = 1.80 ÷ 2 = 0.90).
5.24 Bets are settled on the results obtained on the field, on the podium or ajudication of the official governing body unless otherwise stated. Any results on paper deriving from disciplinary action, sports or ordinary legal actions, shall not be taken into account. In case of news of "sporting offences" or "fixing " the Company reserves the right to freeze winnings or not to pay them.
5.25 In special cases, BETSHOP.COM may verify a bet in writing, by e-mail, by post or by telefax before it is accepted.
5.26 For illustration only, Pounds Sterling (GBP) is used in examples throughout these rules.
5.27 BETSHOP.COM will only accept bets if made online at the website. No postal, fax, e-mail, telephone or telex bets are accepted and if received will be made void, win or lose.
5.28 Multiple bets where the outcome of one part of the bet contributes to the outcome of another, (also known as "related bets"), are not accepted and if taken in error the stakes will be equally divided where they clash. For example, £20 Double, Agassi to win by 3 sets to 1 and Agassi to win the match outright is settled as 2 x £10 Singles. An exception to this rule is the First Goalscorer/Correct Score double bet (see football rules).
5.29 Where there is evidence of Match, Event, Price or Race rigging, or where information regarding the taking place, play of the event/race/match can be changing or influence the outcome, we reserve the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
5.30 All bets struck with BETSHOP.COM are considered to be placed and received in United Kingdom. Any contract(s) between you and BETSHOP.COM are deemed to have been formed in United Kingdom.
5.32 Should any eventuality occur that is not covered by these rules we will look for suitable parallels within our rules, or failing that generally accepted industry rules, before settling the bets on that event.
6.1 The maximum win per bet is limited to EUR 15,000 (or its equivalent in any other currency at the relevant time) regardless of the stakes or the odds.
6.2 Unless otherwise stated, the maximum win for any customer is EUR 30,000 (or its equivalent in any other currency at the relevant time) per week regardless of the stakes or the odds.
6.3 The maximum payout does not apply to the individual parts of a bet but to the whole bet as indicated by the total stake.
6.4 The maximum payouts will still apply even if by taking prices the level of payout exceeds our limits. Please bear maximum payout amounts in mind when you place your bet.
6.5 Customers are not permitted to make multiple bets using the same event. Customers are not permitted to make multiple bets or similar bets in combination of events if the possible win is higher than that stipulated in 6.1. Any one customer, or group of customers acting together, backing the same event or combination of selections whether done in a series of bets, at varying odds, over a number of days via their BETSHOP.COM accounts will have their bets voided.
6.6 BETSHOP.COM reserves the right to void ambiguous bets. In the case of suspected irregularity in an event, BETSHOP.COM can suspend payments of the winnings until a full enquiry is carried out. Bets on the events mentioned will be voided and the sum credited on your account.
6.7 All winnings will be credited to your betting account at BETSHOP.COM.
6.8 Winnings will normally be paid out in the currency of the betting account.
7. Dispute, Complaints, Objections and Clarifications
7.1 In the event of dispute, the Company will not take into account any print outs or receipts that do not have their counterpart in the Company's records.
7.2 In the event of any dispute, both you and BETSHOP.COM agree that the Transaction Log will act as the final authority in determining the outcome of any claim.
7.3 BETSHOP.COM accept no liability for any damage or losses that are alleged to have resulted from our web-site, or its content, including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any error or omissions in content.
7.4 Where there is evidence of Match, Event, Price or Race rigging, we reserve the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
7.5 Any disputes, clarifications, objections, claim or complaints towards BETSHOP, must be presented in writing within two weeks of the event or occurrence in question, otherwise it will be not taken into consideration.
7.6 All claims/disputes should first be raised with our Customer Service Department at service@BETSHOP.COM. In the event of our Customer Service representatives being unable to resolve your dispute, it may be submitted to the Independent Betting Arbitration Service (I.B.A.S)(www.ibas-uk.com) at PO Box 44781, London SW1W 0WR, England for arbitration and their decision will be final provided the full facts have been presented by all of the parties concerned.
7.7 A difference of opinion regarding any bet, or the terms on which a bet should be settled, shall not be the subject of litigation, court action or objection to a Bookmaker's Licence unless the dispute has been adjudicated upon by I.B.A.S. in accordance with these Rules and the decision of the arbitrator has not been implemented by the relevant party.
8.Exclusion and Limitation of Liability
8.1 The contents of BETSHOP.COM's World Wide Web pages are provided "as is". Except as required by applicable law no warranty of any kind, either express or implied, is made in relation to the accuracy, reliability or content of the pages. BETSHOP.COM reserves the right to revise the pages or withdraw access to them at any time.
8.2 BETSHOP.COM assumes no responsibility for material created or published by third parties that BETSHOP.COM’s World Wide Web pages have a link to.
8.3 In no circumstances will BETSHOP.COM be liable for any indirect or consequential loss however caused.
8.4 If BETSHOP.COM is found liable in a court of law in any way then its liability shall be limited to the amount of the relevant stake or the amount in the client's betting account whichever is the lesser.
9. Copyright and Access to Web Pages
9.1 By accessing BETSHOP.COM's World Wide Web pages you agree to the terms and conditions of this agreement. You must not access our pages if you do not agree to these terms and conditions.
9.2 The contents of BETSHOP.COM's World Wide Web pages are copyright (c) BETSHOP.COM. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of BETSHOP.COM is prohibited except in accordance with the following permission. BETSHOP.COM consents to you storing on your computer or printing copies of extracts from these pages for your personal use only. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.
10.1 As a condition of your use of this Web site, you warrant to BETSHOP.COM that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
10.2 If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
10.3 This agreement constitutes the entire agreement between you and BETSHOP.COM with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and BETSHOP.COM with respect to this Web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
10.4 Any rights not expressly granted herein are reserved.